Privacy Policy
FACTS |
WHAT DOES NEIGHBORS FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION? |
Why? |
Financial companies choose how they share Your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires Us to tell You how We collect, share, and protect Your personal information. Please read this notice carefully to understand what We do. |
What? |
The types of personal information We collect and share depend on the product or service You have with Us. This information can include:
When You are no longer Our member, We continue to share Your information as described in this notice. |
How? |
All financial companies need to share customers’ personal information to run their everyday business. In the section below, We list the reasons financial companies can share their customers’ personal information, the reasons Neighbors Federal Credit Union chooses to share; and whether You can limit this sharing. |
| Reasons We can share Your personal information | Does the Credit Union share? | Can You limit this sharing? |
| For Our everyday business purposes – such as to process Your transactions, maintain Your account(s), respond to court orders and legal investigations, or report to credit bureaus | YES | NO |
| For Our marketing purposes – to offer Our products and services to You | YES | NO |
| For joint marketing with other financial companies | Yes | NO |
| For Our affiliates’ everyday business purposes – information about Your transactions and experiences | NO | WE DON’T SHARE |
| For Our affiliates’ everyday business purposes – information about Your creditworthiness | NO | WE DON’T SHARE |
| For nonaffiliates to market to You |
NO | WE DON’T SHARE |
| Who we are/Questions | |
| Who is providing this notice? | Neighbors Federal Credit Union PO Box 2831 Baton Rouge, LA 70821 (866) 819-2178 www.neighborsfcu.org |
| What We do | |
| How does Neighbors Federal Credit Union protect my personal information? | To protect Your personal information from unauthorized access and use, We use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. |
| How does Neighbors Federal Credit Union collect my personal information? | We collect your personal information, for example, when You:
We also collect Your personal information from others, such as credit bureaus, affiliates, or others. |
| Why can’t I limit all sharing? | Federal law gives You the right to limit only
State laws and individual companies may give You additional rights to limit sharing. |
| Definitions | |
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies.
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| Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies.
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| Joint Marketing | A formal agreement between non-affiliated financial companies that together market financial products or services to you.
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| Privacy Items Specific to Online & Mobile Banking | |
| Location Information | If you have enabled location services on your phone and agree to the collection of your location when prompted by the Services, we will collect location data when you use the Services even when our app is closed or not in use; for example, to provide our fraud detection services. If you do not want us to collect this information, you may decline the collection of your location when prompted or adjust the location services settings on your device. |
| Links to Other Sites | Our App may contain links to third-party websites. When you click on a link to any other website or location, you will leave our App and go to another site and another entity may collect personal and/or anonymous information from you. Our App’s provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites. We encourage you to read the privacy policy of every website you visit. |
| Your Choices Regarding Your Information | You have several choices regarding use of information on the Services.
(a) How We Respond to Do Not Track Signals. Some web browsers transmit “do not track” signals to the websites and other online services with which your web browser communicates. There is currently no standard that governs what, if anything, websites should do when they receive these signals. We currently do not take action in response to these signals. If and when a standard is established, we may revise its policy on responding to these signals. (b) Access, Update, or Correct Your Information. You can access, update or correct your information by changing preferences in your account. For additional requests, please contact us. (c) Opting Out of Email or SMS Communications. If you have signed-up to receive our email marketing communications, you can unsubscribe any time by clicking the “unsubscribe” link included at the bottom of the email or other electronic communication. Alternatively, you can opt out of receiving marketing communications by contacting us at the contact information under “Who we are/Questions” above. If you provide your phone number through the Services, we may send you notifications by SMS, such as provide a fraud alert. You may opt out of SMS communications by unlinking your mobile phone number through the Services. (d) Opting Out of Location Tracking. If you initially consented to the collection of geo-location information through the Services, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. Please note, however, that if you withdraw consent to our collection of location information, you may no longer be able to use some features of our App. |